Back to Services
Maintenance & Support
Keep your security system running at peak performance.
Annual system health check
Remote diagnostics & monitoring
Firmware & software updates
HDD health checks & replacement
Camera lens cleaning & re-alignment
Priority on-site response (24hrs)
System expansion & upgrades
24/7 support hotline
About This Service
Maintenance & Support
A security system is only as good as its maintenance. New Era Trading offers annual service plans, remote diagnostics and rapid on-site callouts to ensure your cameras, recorders and network equipment are always operational. We also provide firmware updates, HDD replacements and system upgrades.
What's Included
- Annual system health check
- Remote diagnostics & monitoring
- Firmware & software updates
- HDD health checks & replacement
- Camera lens cleaning & re-alignment
- Priority on-site response (24hrs)
- System expansion & upgrades
- 24/7 support hotline
How It Works
Our Process
1
Plan Selection
Choose from our Basic, Standard or Premium maintenance plans.
2
System Register
We catalogue all your equipment for fast remote diagnostics.
3
Scheduled Visits
Annual or bi-annual on-site checks keep everything running optimally.
4
Ongoing Support
24/7 access to our support team via phone, email or remote session.
FAQs
Frequently Asked Questions
Ready to Get Started with Maintenance & Support?
Get an instant estimated quote or book a free on-site assessment with our experts.
Available In These Areas
Houston, TX
Houston
Galveston Texas Security Cameras
Galveston
Katy, TX
Katy
New Caney Security Cameras
New Caney
Sugar Land, TX
Sugar Land
Harris County Security Cameras
Harris County
Pearland, TX
Pearland
Channelview Security Cameras
Channelview
Cleveland Security Cameras
Cleveland
Dickinson Security Cameras
Dickinson
Lake Jackson Security Cameras
Lake Jackson
Seabrook Security Cameras
Seabrook